QuickBooks Unrecoverable Error Infected My QuickBooks Desktop! How do I Fix it?

Resolve QuickBooks Unrecoverable Error: Expert tips & solutions to fix critical issues in QuickBooks. Get back to smooth accounting today!

Sep 13, 2023 - 19:43
Sep 14, 2023 - 03:21
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QuickBooks Unrecoverable Error Infected My QuickBooks Desktop! How do I Fix it?
QuickBooks Unrecoverable Error

If you are a business owner, small or medium, you must be aware of the cutthroat competition of the business world. So, you know the need for QuickBooks, an advanced accounting program for managing your finances. QuickBooks is an accounting & bookkeeping software that has proven & established its value in over a decade. It is a widely preferred software to organize all expenses, track inventory, build invoices, and monitor the cash flow.

Despite QuickBooks proficiency, it has several limitations in the form of errors. These errors adversely interfere with the functions & features of QB Desktop. QuickBooks unrecoverable error is one such issue faced by you and many other users where you are bound & can't open the software or the QB company file. A text will pop up stating QuickBooks has encountered a problem & needs to close, which will collapse your whole program or system. But don't lose hope, as we have picked out the simple & suitable solutions to rectify the damages arising from QuickBooks Desktop unrecoverable error.

We get how packed your schedule can be while running a company. It is completely fine if you do not have the time & patience to troubleshoot yourself. Call at 1.855.738.2784 right away & chat with the professionals.

Crucial Unsettling Signs That You Should Not Ignore

Following are the signs that QB Desktop shows you when the unrecoverable error is provoked.
Remember not to ignore the signs you get when:

  • When you cannot open reconciliation reports or run them.
  • Important tools like Rebuild, Condense, and Verify Data are not working.
  • You will not be able to update payroll services & tax tables.
  • Cannot save the backup portable copies.
  • Not be able to import Accountant’s changes.
  • Printing, emailing, or saving PDFs will not be possible.
  • You cannot open the QB application as it becomes sluggish & even crashes.
  • When you cannot open the company files, they take longer than usual.

What is constantly Triggering QuickBooks Enterprise Unrecoverable Error?

QuickBooks unrecoverable error is provoked when you open a company file or the QB Desktop software. There are several reasons that you should be aware of which are:

  • When you did not update Windows OS or the QB application to its latest version.
  • When there is data damage in the QuickBooks company file.
  • When there are several other issues in your system.
  • When the system program code needs repairing.
  • When the Installation file of QB or the Windows OS components is missing, damaged, or corrupted.
  • When you are still operating on outdated Adobe Reader and Adobe Acrobat software.
  • When the system gets seriously infected with multiple malware & virus attacks.
  • When the workstation cannot access the company file in the server system due to the QBCF Monitor Service issue.

You May Read Also: How To Fix QuickBooks Error 6189

Fix QuickBooks Unrecoverable Error With 7 Simple Methods

Before directly diving into implementing the troubleshooting solutions, backing up company files, and updating QuickBooks to its latest release, the following are the best solutions to recover from unrecoverable error in QuickBooks.

Method 1: Suppressing the QB Desktop software

Step: 1 Try to suppress when you open the QuickBooks software

When you suppress the QuickBooks Desktop makes the software open without the QB company file. This method will flip this issue of unrecoverable error as it arises due to the corrupted company file data.

  • To start the method, hold the CNTRL key until the No Company Open window appears.
  • Or, you can simply open the QB Desktop by double-clicking the icon.

Step 2: Try to suppress the QB desktop to open the company file.

  • Now, when the No Company Open window is displayed on the screen, proceed to choose the company file.
  • Now, press the ALT key & click on Open.
  • Post that, if you are asked to add the login ID & password, add the details in it.
  • Then, click on OK & keep on holding the ALT key till the company file is visible to you.

Method 2: Utilize the QuickBooks Too Hub

QuickBooks Tool Hub is a general troubleshooting solution that is mostly successful in rectifying errors in the application. So, let us start by downloading the QB Tool Hub if you do not already have it in your system. Then run Quick Fix My Program & Install Diagnostic tool as well.

  • To start downloading the QB Too Hub, close your QuickBooks software & from a trusted website or the official Intuit website, download the file.
  • Now, when the QuickBooksToolHub.exe file is downloaded, save it on your system where you can find it quickly, for instance, on your desktop.
  • Then, open the QuickBooksToolHub.exe file,
  • Post that, follow the instruction to install it & when the icon is displayed on the screen, double-click to open it.

Step 1: Let's run the Quick Fix My Program

  • Now, from the QuickBooks Tool Hub, proceed to choose the Program Problems option.
  • Then, choose Quick Fix My Program.
  • Lastly, launch the QB Desktop & open the infected file.

Step 2: Let's run the QB Install Diagnostic tool

  • This tool automatically detects & rectifies all the problems.
  • After you open the QuickBooks Tool Hub, Choose the option saying Program Problems.
  • Then, under that option, click on QuickBooks Program Diagnostic Tool, & run it.\
  • It would take approximately 20 min. so wait & let the tool finish its job.

Method 3: Select another QuickBooks user

Note: If you see an error while opening a company file with Admin ID, try running the QB File Doctor.

  • Firstly, go to the Company tab & choose the option saying Set Up Users and Passwords.
  • Then, choose Set Up Users.
  • For Enterprise Users: From the Company menu, click on Users & then Set Up Users and Roles.
  • Now, click on Add Users & type in your credentials & choose Next.
  • Then, you can customize the user according to you & when done, click Finish.
  • Now, in the File tab, choose the Close Company/Logoff option.
  • Post that, sign in to the QB Company file with the new ID & Password.
  • At last, delete the previous user ID with the issue.

Method 4: Making a new Windows OS admin account

For Windows OS 10 & Newer

  • Firstly, for starters, go to the Start tab & type Settings in the search bar & hit Enter.
  • Then, in Settings, choose Accounts & then Family & Other Users.
  • Now, from there, go on to choose Add someone else to this PC.
  • Then, click on the option stating: I don't have this person's sign-in information.
  • Then choose the option Add a user who does not have a Microsoft account.
  • Post that, type the name of the new account & assign a new password too. Now, click Finish.
  • Now, choose the Account you just made & select the Account Type option.
  • Click on Admin & OK.

For users of Windows Server 2012 & newer

  • First, from the Server Manager, click on the Tools menu.
  • Now, choose Computer management.
  • Now, select Expand Local Users & Groups & then choose Groups.
  • Post that, by double-clicking the Administrator Groups, you will open the Administrator Properties window.
  • In the window, choose Add option.
  • Afterward, in the Select Users, Computers, Service Accounts, or Groups window, you should enter the account into the local admin groups.
  • Now, save all the changes by selecting OK.
  • Now, subsequently setting the new admin account, go back to opening QB Desktop

Method 5: Use the QB sample company file

Using this sample file will clear the confusion that if QuickBooks Desktop unrecoverable error is because of the company file or the software.

  • Now, first, hold the CNTRL key and side by side open the QuickBooks application by double-clicking on its icon.
  • Do press the key until the No Company Open window is visible on the screen.
  • Now, choose a Sample file under the No Company Open window.
  • Post that, choose any sample file. 

In case the sample file is accessible or no error is visible, it means the company file is damaged, or the folder contains the file. The file can be retrieved by the backup or by using the ADR option.

Method 6: Change the folder

  • Moving the company file to a new folder is to verify if the folder is damaged or the company file is.
  • Create a new folder on the desktop, as it is quick to access.
  • On the desktop screen, you can right-click anywhere & from the list, click New & then click on the Folder option.
  • You must name the folder QBTEST.
  • Now, go to the folder where the original company file is saved & copy the file.
  • Then, proceed further by pasting the file into the QBTEST folder.
  • Then, double-click & open the file inside the QBTEST folder.

Now, if the company file is opened, then the problem is in the previous folder. The folder might be damaged, or its path is too long.

Method 7: Open the QB company file on the workstations in multi-user mode

When multiple workstations are using the same company file over a network sometimes gives rise to QuickBooks unrecoverable error. This error is because of QBCF Monitor Service is turned on in the workstation. So, to prevent this service, you should:

  • Hold the Windows & R keys until the RUN window is visible.
  • Then, go on to type services.msc & click OK.
  • Now, scroll down the list & look for QBCFMonitorService.
  • When you find it, double-click on it & open the Properties option.
  • Then, click on Disable as Startup type.
  • Lastly, click on Apply & then OK.


At the end of the day, it is hard to run a business & juggle between resolving errors in QuickBooks Desktop. Moreover, these errors stop you from entering the essential financial transactions that indirectly get in the way of generating more revenue. Applying the above solution might help you eliminate the QuickBooks unrecoverable error. However, if the issue becomes complex & no method fixes the problem, there is always another option. Call at 1.855.738.2784 an highly knowledgeable & experienced support team is waiting to help you at every step.

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