Let’s Fix the Issue ‘Unable to Start Intuit Update Service

INTUITUPDATESERVICE.EXE is a file that belongs to Intuit software, such as QuickBooks. It manages the update process, ensuring the software remains current with the latest features, security enhancements, and bug fixes.

Sep 14, 2023 - 04:43
Sep 14, 2023 - 06:27
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Let’s Fix the Issue ‘Unable to Start Intuit Update Service
Let’s Fix the Issue ‘Unable to Start Intuit Update Service’

INTUITUPDATESERVICE.EXE is a file that belongs to Intuit software, such as QuickBooks. It manages the update process, ensuring the software remains current with the latest features, security enhancements, and bug fixes. Found in the software's installation directory, INTUITUPDATESERVICE.EXE is responsible for checking for updates, downloading them, and facilitating their installation. While making it in use, this could bring the error ‘Unable To Start the Intuit Update Service.’

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While Installing Point of Sale, You Can See One of The Following Error Messages:

  1. Error 1304. Error writing to file Intuit.Spc.Esd.Client.BusinessLogic.dll
  2. Error 1642: Error installing Microsoft .NET. Could not verify the digital signature of file %s
  3. Error: 1706 No valid source could be found when opening Point of Sale
  4. Error: Unable to start the "IntuitUpdateService" Error: The service did not respond to the start or control request in a timely fashion

Mentioned below points could be the reason for the error

  • Existence of a Beta version of Microsoft .NET Framework 1.1 on the system
  • It could be that Microsoft .NET Framework is not properly installed
  • Damaged Point of Sale installer

Understanding the Root of the QB Error With Windows 8

The problem here stems from a software part called the ESD shared component, which is responsible for managing updates. This component is causing an error.

The version of the software used in certain systems known as POS versions encounters this error because it relies on a software framework called .NET 3.5. Think of .NET 3.5 as a foundation that the software needs to function properly. In the past, on operating systems that came before Windows 8, this .NET 3.5 foundation was either already included or automatically added through updates. Therefore, those older POS versions did not need to worry about having .NET 3.5 separately.

However, with Windows 8, the .NET 3.5 foundation is not automatically turned on when the operating system is installed. This is like having a necessary tool in your toolbox but not having it ready to use. So, when the ESD Update service tries to start while installing, it cannot do so because the required .NET 3.5 tool is not there.

The reason POS 2013 does not face this issue is that it is using a newer and improved version of the ESD component that relies on a more recent tool called .NET 4.0. This .NET 4.0 tool is not only necessary for installing POS 2013 but it is also enabled by default on Windows 8.

Here is what you can do to solve the problem before following the actual troubleshooting

  1. Click the right mouse button on the Windows start button and select Control Panel.
  2. Locate and choose the ‘Turn Windows Features on or off’ option.
  3. You should see a checkbox for ".NET Framework 3.5". Put a checkmark in this box.
  4. Click OK to confirm.
  5. After that, you should be able to proceed with the installation of Point-of-Sale software.

Read More:- Why my QuickBooks Desktop Premier 2021 crashes after going to Pay Employee

Instant Solutions to Get Rid of Intuit Update Service Error

Solution 1: A recent edition of QuickBooks Desktop Point of Sale should be used.

  1. Navigate to the Product updates page
  2. Ensure the Point of Sale is selected as your product, then follow the instructions to install a Manual update.
  3. There could be a need for a reboot of the system.

Solution 2: Install QuickBooks Desktop Point of Sale again

It may be necessary to do a clean reinstallation to assist in fixing issues that arise during program installation or operation. The procedures for entirely uninstalling QuickBooks Point of Sale from your computer and then reinstalling it are listed below.

Before performing the steps below, make sure:

  • You have created a backup of your data file.
  • You have the QuickBooks Desktop Point of Sale installation CD or download file.
  • The Product Numbers and Licence Numbers are accessible.
  • You can sign in as a Windows Administrator before performing the next steps.
  • Restarting is possible on the PCs you will be using.

Step 1. Uninstall QuickBooks Point of Sale

  1. Press Windows + R to open the Run window.
  2. Now, go to the ‘Control Panel,’ then select OK.
  3. Click on the option ‘Programs and Features.’
    Note: If the Control Panel is in Category View, proceed with click on ‘Uninstall a Program.’
  4. In the list of programs, select QuickBooks Desktop Point of Sale 18.0 > Uninstall/Change.
  5. Keep following the prompts

Step 2. Point-of-Sale folders Requires to Rename.

Copy the point-of-sale data folder, if the application must be removed from the server computer. Paste the copied folder to the desktop. Add ‘OLD’ to the folder in the last as QB Desktop's point of sale will not be able to identify the concerned folder while creating the fresh one.

Folder locations
  • C:\Users\Public\Public Documents\Intuit\QuickBooks POS XX
  • C:\Program Files (x86)\Intuit\QuickBooks POS XX
  • C:\Program Files (x86)\Common Files\Intuit\Entitlement Client\v8
  • C:\ProgramData\Intuit\QuickBooks Desktop Point of Sale 18.0

Delete the QBPOSDBSrvUser Windows user

  1. Select Windows Start and select Control Panel.
  2. Now, proceed by clicking on the User Accounts > Manage another account.
  3. Click on Continue in the User Account Control window.
  4. Select QBPOSDBSrvUser and then hit on Delete the account.
  5. Confirm the folder has been deleted and now restart the computer.

Step 3. Reinstall Point of Sale

Here is a simple guide to help you install QuickBooks Desktop Point of Sale on your computer. After installing, you can set up your equipment for use. If you have already installed Point of Sale and want to change how it's installed (like switching from a main computer to a regular one), you'll have to uninstall it and then install it again.

Check Your Computer Compatibility 

Before you start, make sure your computer meets the requirements for the version of Point of Sale you want to use. This ensures that everything will work smoothly without any issues.

Download Point of Sale 

Go to the Downloads & Updates page on the Intuit website to get the right version of QuickBooks Point of Sale.

  • There you must inform them about the product you are using such as QuickBooks Desktop Pro, QuickBooks Desktop Accountant or Enterprise, etc.
  • Then, Click on the 'Search’
  • You will get the latest version of the product.
Install Point of Sale 

Once the Point-of-Sale software has finished downloading, follow these steps:

  1. Open the QuickBooks installation file on your computer's desktop. Click ‘Yes to All’ when you are asked to replace the existing the file.
  2. Click "Next" in the installation wizard to begin the process.

  3. Go through the License Agreement consent. If you agree, click ‘I accept the terms in the license agreement’ and follow ‘Next.’

  4. Fill in the license and product numbers, and then hit ‘Next.’

  5. Choose the type of installation:

    • "Only this computer": Pick this if you are the only person using Point of Sale.
    • "Two or more computers": Choose this if multiple people will use Point of Sale.

  6. If you select "Two or more computers," decide if this computer will be:

    • "Server workstation": This computer holds your company data.

    • "Client workstation": This is usually a cash register used for sales and accessing the program.

  7. Click ‘Install’ to start the installation.

  8. After the installation, activate QuickBooks Point of Sale. You might need to restart your computer and open QuickBooks again to start using it.

Note: QuickBooks Point of Sale is obliged to be installed in the specific file path: C:\Program Files (x86)\Intuit\QuickBooks Desktop Point of Sale (version).

Step 4. Restore your company file

Note: Restore the qbpos.db file from the data folder copied on your desktop if you were unable to create a backup.

  1. Open QuickBooks Point of Sale,
  2. Create a new company file with the desired name you want to use.
  3. Restore the backup created. After the file is restored and you have verified it is the right set of data, verify you can close and reopen Point of Sale without errors, and connect with other POS machines.
  4. Again, register QuickBooks Point of Sale.

Make sure you can still launch QuickBooks Desktop and register if necessary because QuickBooks Desktop and Point of Sale share some licensing files. If you want to remove the data folder from your desktop, move it to another folder such as Public Documents or Shared Documents, just do not delete it.


We believe the solutions are worth enough to fix ‘Unable to Start the Intuit Update Service’ issue to your satisfaction. In case you are looking for more help or facing some technical issues, contact us immediately at +1 855-948-3646, before any major loss. Our professionals are ready to take ownership to fix any error of QuickBooks you must be facing. We are your heroes, ready to take this war personally.

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